If paying by bank transfer, our bank account is HSBC 582 295648 838 / Gone Running Limited. For wire transfers, full bank details are:
- Beneficiary Bank Name: HSBC Hong Kong
- Beneficiary Bank Address: 1 Queen’s Road Central, Hong Kong
- Beneficiary Bank Code: 004 (for local payment)
- SWIFT Code: HSBCHKHHHKH (for telegraphic transfers)
Please send a copy of the confirmation to firstname.lastname@example.org and make a note of your order number - thank you.
We also accept PayPal and credit cards including Visa, Mastercard and American Express.
We just charge shipping at cost but, unfortunately, Tailwind is heavy and postage is not cheap! Postage costs start at HK$30 for Hong Kong deliveries.
If you would like to see prices in your local currency, scroll up to the top of the page where is says "All prices in HKD" and please select it from the dropdown menu.
Please note that import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to purchase.
Returns and Changing Orders
We love Tailwind and stand behind it 100%. If you are unhappy with your Tailwind, please contact us within 14 days at email@example.com and we will offer you a replacement or full refund (excludes shipping). Unconsumed quantities will need to be returned.
If you need to change or cancel an order, please send us an email at firstname.lastname@example.org as soon as possible. It's as easy as that.